Privacy policy

Last updated: February 24, 2025

At Ski Michel Inc. (hereinafter referred to as "we," "our," "Ski Michel"), we are committed to protecting the privacy and personal information of our customers and users of our website www.skimichel.com. This privacy policy outlines the information we collect, how we use it, and the security measures we put in place to protect your personal data.

1. Collection of Personal Information

1.1 Automatically Collected Information
When you browse our site, certain information is automatically collected, including your IP address, browser type, the date and time of your visit, as well as other information related to your interaction with the site. This information is collected to improve the user experience and manage the website.

1.2 Information You Provide to Us
When you make a purchase, create an account, subscribe to our newsletter, or contact us, we collect personal information such as:

  • Your name
  • Your shipping and billing address
  • Your email address
  • Your phone number
  • Your payment information (via our secure payment system)

2. Use of Personal Information

We use your personal information in the following situations:

  • Order Processing: To process your purchases, ship products, and manage billing.
  • Communication with You: To send you information related to your order, payment confirmations, or any other important information related to your use of the site.
  • Marketing and Promotions: If you have given your consent, we may send you newsletters, promotions, and special offers. You can unsubscribe at any time.
  • Website Improvement: The information we collect helps us improve the website experience and better understand user preferences to optimize our services.

3. Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with third-party service providers, such as payment processors, delivery services, and IT providers, solely for the purpose of processing your orders and ensuring efficient service.
  • Legal Obligations: We may disclose your personal information if required by law or if we need to act to protect our rights, property, or the safety of our customers.
  • Consent: We will obtain your consent before sharing your information with third parties for purposes other than those described above.

4. Protection of Personal Information

We take physical, administrative, and technical security measures to protect your personal information from loss, unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and although we do our best to protect your information, we cannot guarantee absolute security.

5. Access and Correction of Your Personal Information

Under the Personal Information Protection and Electronic Documents Act, you have the right to access the personal information we hold about you and request corrections if it is incomplete or inaccurate. If you wish to access, update, or correct your information, please contact us at the following address:

Ski Michel Inc.
9414 Boulevard Sainte-Anne, Sainte-Anne-de-Beaupré, QC G0A 3C0
Email: info@skimichel.com

We are committed to responding to your requests in a timely manner.

6. Cookies and Similar Technologies

We use cookies to enhance your experience on our site. Cookies are small files stored on your device that help us personalize your online experience, analyze trends, and measure the effectiveness of our ads.

You can choose to disable cookies by adjusting your browser settings, but this may affect the functionality of the site and the quality of your user experience.

7. Retention of Personal Information

We retain your personal information only for as long as necessary for the purposes for which it was collected or as required by applicable laws.

8. International Data Transfers

If we transfer your personal information outside of Canada, we ensure that adequate protective measures are in place to safeguard your personal data in accordance with applicable legislation.

9. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with the new update date. We encourage you to review this policy regularly to stay informed of any updates.

10. Contact

If you have any questions or concerns regarding this privacy policy, or if you wish to exercise your rights concerning your personal information, please contact us at the following address:

Ski Michel Inc.
9414 Boulevard Sainte-Anne, Sainte-Anne-de-Beaupré, QC G0A 3C0
Email: info@skimichel.com